PLAN OF BUSINESS
General
DLH Sports, Inc. intends to develop and house a large sports
and fitness center that is expected to match or exceed any
other in Hampton Roads, Virginia.
The sports and fitness business is a dynamic industry, with
total revenues for 1999 over $10.6 billion. Fitness clubs
are opening rapidly in a variety of locations. The size and
scope of these clubs vary from small, individually owned
workout facilities, to very elaborate, publicly owned franchises.
As of July 2000 there were 15,910 clubs in the United States
with over 30 million total club members for an average of
over 1,800 members per club. Multisport clubs like DLH Sports,
Inc. will average over 2,800 members. One of the Company’s
main challenges is to establish itself as a legitimate sports
and fitness club that is appealing to each of its market
segments.
The Facility
Weights and Fitness
The DLH Sports Complex and Fitness Center will include state-of-the-art
equipment in free weights, machine weights and aerobic machines.
The majority of the center will be located on the lower level
of the complex that will surround the two basketball courts.
This will allow the users the option of watching the activities,
or to watch one of the many monitors that will be set up
for their enjoyment or viewing.
A certified strength and conditioning specialist (CSCS)
will run the fitness Sports Fitness Center and hire and train
his/her staff to meet the demands of the members. The (CSCS}
will report to and work directly with the complex’s
sports coordinators, and his/her duties will include, but
will not be limited to, general supervision, personalized
training for members, program development for camps and clinics,
and aiding in the marketing and promotional aspects of the
facility.
Courts and Fields
Two full-sized basketball courts and an indoor football
field will highlight the main floor of the facility. Along
with these two sports, the courts will accommodate badminton,
indoor soccer, indoor field hockey, touch football, gymnastics,
dance, aerobics, and more. The hardwood courts will be manufactured
and installed by leading manufacturers. DLH Sports Complex
expects these courts to be the premier sports floors in all
of Hampton Roads. DLH Sports expects to develop a reputation
as the best facility for leagues, camps, or pick-up games.
The facility will also include a 200-meter indoor regulation
track, which will circle the basketball courts and indoor
football fields. The track will allow the facility to house
local, national, and international track and field competitions.
The facility will have what DLH Sports believes to be the
only indoor regulation track in the Hampton Roads area.
With their education and vast experience in this area, staff
coordinators with proper education and significant experience
will schedule events and activities on these floors. The
staff will also develop sports leagues, camps, and clinics,
and conduct various day-to-day operations of the facility.
Food Services
On the lower level of the pool area the facility will include
a food and beverage lounge where members of the facility
can replenish their bodies. This area will have large in-house
monitors so the members may have a birds-eye view of the
happenings on the courts while enjoying their favorite non-alcoholic
beverage and/or snack. Various big screen monitors will show
sporting events, news, or other appropriate programs that
members wish to watch, will also be included in this area.
DLH Sports will hire a qualified, experienced person to
operate the food services aspect of the facility. He/she
will have the responsibility to meet necessary standards
and to report to, and work directly with, the administrative
staff of DLH Sports to make sure the needs of the members
in this area are met. If additional staff is required, this
person will employ and train those people in accordance with
DLH Sports policies.
Orthopedic/Massage Therapy
An area for an orthopedic/massage therapy clinic will be
located on the main floor of the facility. This service will
be available to both the general public and members of the
facility at a cost reflective of the industry standard. DLH
Sports believes that this amenity will be an added benefit
to the users of the facility as it will be conveniently located
inside the facility. At this time, DLH Sports is deciding
on whether to hire orthopedic/massage therapists or to lease
out the space to an established orthopedic/massage therapy
practice.
Other Features and Services
The facility will include full-service locker rooms for
both men and women that will accommodate up to 120 lockers.
The facility will also include large shower areas, benches,
sinks, and bathroom facilities.
The Complex will include a large childcare area that will
allow members accompanied by children to access the facility
at their convenience. The staff will be responsible for the
care and well being of the children they are watching, along
with providing a fun and interesting environment for the
children. DLH Sports will offer this service to the facility
members for a nominal fee.
The facility will include an administrative area with various
offices and a conference room. These areas will be located
on the upper level of the facility.
A pro shop will be strategically placed in the facility
to attract impulsive buyers. The pro shop will sell sports
shoes and apparel and, eventually, DLH Sports own line of
products that will be available exclusively at the facility.
Market Analysis
DLH Sports believes that its facility will be the only multi-sport
complex of its kind in Hampton Roads. Some aspect of the
facility will cater mainly to the Virginia Beach residents.
Other aspects, however, will appeal to everyone in Hampton
Roads. Because of the diversity in the activities and programs
available in the facility, DLH Sports’ market segments
are varied and include dedicated workout enthusiasts, people
who just want a few hours of fun and recreation, high school,
community and college athletic teams.
From 1990 to 1999, memberships in health clubs rose from
20.7 million to 30.6 million according to the latest statistics.
DLH Sports believes that this trend will continue. Other
reports show that the number of frequent users of fitness
clubs increased by 84% during the same period. From recent
surveys of over 360 fitness clubs, the eight most profitable
programs for fitness centers were identified. DLH
Sports offers six of these eight, including the top three. Due to
the market for fitness clubs and the perceived need to enhance
team sports training in Hampton Roads, DLH Sports believes
that it can develop a significant presence in Hampton Roads.
The average number of members for multipurpose clubs registered
in 1999 was over 2,104. The total number of clubs in 1999
was 3,185, many of which were fitness only clubs, which average
just over 1,200 members.
DLH Sports’ Market Segments
Team Sports ~ DLH Sports expects that its most important
market segment will be team training and sports. The DLH
Sports facility will provide support services for many sport
activities that are not currently available in the Hampton
Roads area. Since Daniel Holland manages many NFL Players,
DLH Sports projects that it can successfully market these
players to access the facility for off season training and
to sponsor football camps.
Weekend Warriors ~ “Weekend Warriors” will
be an important market segment for DLH Sports. This category
of members are generally categorized as people that don’t
like to be locked into long-term commitments but like the
freedom to come and go when the opportunity presents itself.
DLH Sports will target this market segment with special promotions
and periodic activities.
Dedicated Fitness Enthusiasts ~ DLH Sports also believes
that those who view themselves as dedicated fitness enthusiasts
will be an additional, important market segment for DLH
Sports.
This market segment is characterized as members who are very
particular about the type of workout equipment they use.
DLH Sports believes that as long as the right equipment is
available, these enthusiasts will be willing to lock into
long-term commitments with a facility.
Gym Enthusiast ~ An additional market segment for DLH
Sports will be those people who love to be in a gym. Usually associated
with basketball, gym enthusiasts seek out places to play,
practice, or just hang out, usually at a very reasonable
price. The better the atmosphere, and the more people to
watch, the more gym enthusiasts are attracted to a facility.
This is potentially a very large market segment for DLH
Sports.
Families ~ This is a smaller, but important market segment
for DLH Sports. DLH Sports has designed the facility to provide “something
for everyone,” and we at DLH Sports expect that it
will attract families that want to become members of the
facility as well as families who simply want a few hours
fun every now and again. DLH Sports will target families
for participation in summer camps and activities that allow
for fun and education for children while parents enjoy inexpensive
babysitting.
Senior Citizens ~ With the baby boomer generation nearing
retirement age, DLH Sports expects this market segment to
be its fastest growing market. When provided with health
promoting programs, DLH Sports believes that senior citizens
will be wiling to participate due to the new focus on physical
activity and encouragement from friends, family and physicians.
In fact, this group was the fastest growing club membership
segment over the last 10 years. It grew up to four times
faster than other segments.
Business Travelers ~ DLH Sports expects travelers to the
City of Virginia Beach to use DLH Sports’ facility
for various purposes without the pressure and hassle of a
required membership. DLH Sports believes the one-day walk-in
fee will make the facility a very attractive place to work
out.
Tourists ~ DLH Sports expects tourists who may be attracted
to the facility because of its size and appearance to be
another small market segment.
Exhibition Hall and Concert Arena ~ DLH Sports will also
provide services to trade shows, concerts, and various events.
Marketing Strategy
DLH Sports believes that major factors like the newness,
the size and convenient location of the DLH Sports
Complex,
the Hampton Roads community will graciously accept this facility.
DLH Sports believes that people will be most attracted to
the facilities numerous amenities and programs this facility
has to offer.
DLH Sports will not rely only on word-of-mouth marketing
strategies for customers to come and visit with us. Instead,
DLH Sports will focus on its marketing strategies on those
specific market segments that match the facility’s
offerings.
DLH Sports’ main objective with its early marketing
strategy will be to attract people to visit the facility.
DLH Sports believes that once people see what it has to offer,
and feel the atmosphere that they will want to return and
participate in the many activities and programs that will
be available.
The marketing strategy that DLH Sports will utilize to attract
people to the facility will include:
- Sponsoring autograph sessions and camps supported by
top professional athletes;
- Offering tours for junior and senior high schools during
the building and early construction of the facility;
- Conducting a large “Grand Opening” to set
in motion the facility that will be free to everyone;
- Hosting and/or supporting various community events
that will bring in many people who otherwise would not
visit our
facility,
- Mailing out free day passes to residents of the surrounding
Hampton Roads area.
Prior to the opening of the DLH
Sports Complex facility,
DLH Sports will utilize, print and use radio media to promote
both the facility and the programs that are being offered.
Sales Strategy
Each person and team inquiring about a membership at the
DLH Sports facility will be able to get any and all questions
answered by a facility representative. During this brief
discussion and tour, DLH Sports staff will describe to the
potential member all the services, programs, and amenities
the facility has to offer. DLH Sports believes that it will
be important to establish a relationship of trust with its
members.
|